Healthcare Data Protection
As a healthcare-focused platform, we understand the critical importance of protecting sensitive health information. We implement strict security measures and comply with healthcare privacy regulations to safeguard your clients' data.
Data We Collect
Practice Information:Your professional details, contact information, and practice settings.
Client Data:Information you enter about your clients including consultation notes, progress data, and treatment plans (stored securely and accessible only to you).
Usage Analytics:How you use our platform to improve our services (anonymized data only).
Cookies and Tracking
Essential Cookies:Required for platform functionality, login sessions, and security.
Analytics Cookies:Help us understand platform usage to improve features for nutrition professionals (only with your consent).
You can manage cookie preferences through our cookie banner or browser settings.
Data Security & Encryption
All client data is encrypted in transit and at rest using industry-standard AES-256 encryption. Our servers are hosted in secure facilities with multi-factor authentication and regular security audits.
We maintain detailed audit logs of all data access and implement strict access controls to ensure only authorized personnel can access systems.
Data Ownership & Portability
You retain full ownership of all client data entered into our platform. You can export your data at any time in standard formats. Upon account termination, your data will be securely deleted according to your retention preferences.
Third-Party Integrations
We only integrate with trusted, healthcare-compliant services. Any data sharing with third parties requires explicit consent and follows strict privacy protocols.
Your Rights
You have the right to access, update, or delete your account information. You may also request data portability or account termination at any time through your account settings or by contacting our support team.
Contact Our Privacy Team
For privacy-related questions or data protection concerns, contact us at:info@hellonebula.net
We typically respond to privacy inquiries within 24 hours.